Privacy Policy

Pacific Breeze Charters ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information when you use our online platform and services. We operate in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

When you use our site or services, we collect information that you voluntarily provide, including but not limited to:

• Personal identification details such as name, address, phone number, and email address.
• Booking and payment information related to yacht charters, sailing lessons, and other marine tourism activities.
• Preferences and feedback you share with us during interactions or consultations.
• Communications with our customer service team.

In addition, we may automatically collect certain data generated by your use of our site, such as IP addresses, browser type, and browsing behavior, to improve user experience and ensure security.

How We Use Your Information

Your personal data is used solely for purposes related to the delivery, improvement, and management of our marine tourism and charter services. This includes:

• Processing bookings, payments, and service requests.
• Providing customer support and responding to inquiries.
• Sending administrative messages, such as booking confirmations and updates.
• Enhancing our offerings and customizing your experience.
• Complying with legal and regulatory obligations.

Legal Basis for Processing

Under applicable data protection laws, including the GDPR, our lawful bases for processing your personal data include your consent, performance of a contract, compliance with legal obligations, and legitimate interests related to operating and improving our business.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with trusted third parties who assist in the delivery of our services, such as payment processors, booking platforms, and marine event partners, always under strict confidentiality agreements.

We may also disclose your personal information if required by law or to protect our rights and safety or those of others.

Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Once no longer needed, your data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data where permissible.
• Withdraw consent at any time when processing is based on your consent.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.
• Lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us using the postal address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

International Transfers

If your information is transferred outside Canada, including locations where our service providers operate, we ensure that adequate safeguards are in place to protect your privacy in accordance with applicable laws.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance your experience and gather analytics data. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

Contact Information

If you have any questions or requests regarding your personal data or this privacy policy, please contact us at:

Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.